What Our Clients are Saying
With so many satisfied clients booking their vacations with us, we always strive to provide the best possible service. We build relationships with each of our clients and always provide the highest quality of customer care. Here’s a few things our clients are saying about us!
Saturday, March 8th 2025
I was so impressed with the Resort and throughly enjoyed my self can't wait to go again.
–JACKLYN M.
Friday, February 28th 2025
Great customer service, they new everything about the ship and ports gave great advice on which excursions to go in and dinner plans and shows ,made me and the family feel like we were lifetime cruisers. We already booked our next cruise with them.
–sim r.
Tuesday, February 25th 2025
My family and I went on a trip last year in July 2024, I thought with this being my cruise everythihg would be hectic and stressful, but with the help of Yanick Palmer and Bob Deshommes 5 Star Travel Group it was stress free. I invited some family and friends because it was my husband's and mom birthday so i really wanted this to be special and it was exactly that. They made sure I understand everything or had any questions and had all the necessary documents for my family of 5. We were offered a list of hotels in area to stay at since we traveled down a day early. They were very helpful from the beginning to the end. This cruise goes down in the books and will be booking another very soon. 
My family and I went on a trip last year in July 2024, I thought with this being my cruise everythihg would be hectic and stressful, but with the help of Yanick Palmer and Bob Deshommes 5 Star Travel Group it was stress free. I invited some family and… 
–Sakia D.
Tuesday, February 25th 2025
Me and my family went on our first family cruise in July of 2024. We had a blast the whole time Yanick Palmer and Bob Deshommes from 5 star travel group were incredibly helpful with the entire trip. Letting us know tips and tricks , to helping with planning what we may need , to help with excursions. Our next trip and future trips will be booked through 5 star travel group! Me and my family went on our first family cruise in July of 2024. We had a blast the whole time Yanick Palmer and Bob Deshommes from 5 star travel group were incredibly helpful with the entire trip. Letting us know tips and tricks , to helping with… –Melik D.
Tuesday, February 25th 2025
My husband and I celebrated our 29th anniversary ?? we had a such a wonderful time we couldn't even keep up with what we were supposed to be doing half the time!!
Wednesday, February 12th 2025
I love my trip to Jamaica the hotel and service was amazing
Tuesday, March 19th 2024
I recently had the pleasure of working with Yanick from Cruise Planners to plan my vacation, and I cannot express enough gratitude for the exceptional service provided. From the initial consultation to the final booking, every aspect of the experience was seamless and stress-free.
Yanick and Bob demonstrated a profound knowledge of destinations, accommodations, and travel logistics. They listened attentively to my preferences and tailored a personalized itinerary that exceeded all expectations. Their attention to detail was evident in every recommendation, ensuring that my trip was not only enjoyable but also hassle-free.
Throughout the planning process, communication was prompt and professional. Yanick was readily available to answer any questions and address any concerns, providing invaluable insights and guidance every step of the way. Their dedication to customer satisfaction was evident in their willingness to go above and beyond to accommodate my needs and preferences. We had a large group of people for milestone birthdays.
Moreover, They demonstrated exceptional expertise in navigating the complexities of travel during uncertain times. They remained abreast of all travel advisories, health protocols, and safety measures, ensuring that my trip was not only enjoyable but also conducted with utmost safety and responsibility.
Thanks to Yanick's meticulous planning and unwavering dedication, my vacation was nothing short of extraordinary. Every detail was meticulously arranged, from transportation and accommodations to activities and dining reservations. As a result, I was able to relax and immerse myself fully in the experience, knowing that every aspect of my journey was taken care of.
In conclusion, I wholeheartedly recommend Yanick and Bob Cruise Planners to anyone seeking a truly memorable and stress-free travel experience. Their professionalism, expertise, and personalized approach set them apart as a standout in the industry. I am immensely grateful for their outstanding service and look forward to entrusting my future travel plans to their capable hands.
Thank you, Yanick, for an unforgettable journey! I recently had the pleasure of working with Yanick from Cruise Planners to plan my vacation, and I cannot express enough gratitude for the exceptional service provided. From the initial consultation to the final booking, every aspect of the experience…
Sunday, March 17th 2024
The trip to Jamaica was amazing from beginning to end!!! It was a pleasure to be able to visit and I was very appreciative of my travel planner who made the experience possible and easy to enjoy. I would definitely recommend traveling with this agency again and would love the opportunity to plan more vacations in the future. The trip to Jamaica was amazing from beginning to end!!! It was a pleasure to be able to visit and I was very appreciative of my travel planner who made the experience possible and easy to enjoy. I would definitely recommend traveling with this agency… –Rea R.
Saturday, March 16th 2024
I would recommend this agency to anyone the prompt service was A1 and she accommodated my every request
–Marcus H.
Thursday, March 14th 2024
Vacation was great. Planning stages was on point. The reminders of when payments were due was very helpful. I like how I had access via email or text. Even the occasional phone calls were very helpful. Ms Yanick was a pleasure to work with. I would recommend her services and will use them again. The resort was beautiful. The food was tasty and yummy. A little tweak here and there for the rooms. However the staff were great.!!! Vacation was great. Planning stages was on point. The reminders of when payments were due was very helpful. I like how I had access via email or text. Even the occasional phone calls were very helpful. Ms Yanick was a pleasure to work with. I would…
Saturday, March 9th 2024
I absolutely enjoyed every part of my vacation to Jamaica. My family & I stayed at the Hilton Rose Montego Bay Spa & Resort. The hotel was fantastic, the food & the hotel amenities were great! The staffs were exceptionally phenomenal. I will be visiting again. Yanick and her crew was absolutely thee best at making sure that we were prepared and ready for our trip. Yanick was very patient and accommodating to all our needs and concerns. It was a very huge group and I have to say she did exceeding well at managing & stay on top of everything. I would recommend this company to anyone and I myself will be traveling through Cruise Planner again. Thank you guys for making our family trip definitely one of many more memorable ones. I absolutely enjoyed every part of my vacation to Jamaica. My family & I stayed at the Hilton Rose Montego Bay Spa & Resort. The hotel was fantastic, the food & the hotel amenities were great! The staffs were exceptionally phenomenal. I will be visiting… –Tiffany ..
Thursday, May 18th 2023
Yanick was an extremely professional Cruise Planner Agent. She is very family friendly and takes into consideration all of my traveling needs. It was also a great treat to receive constant emails and updates regarding our Carnival cruise ship. I will definitely refer Yanick to all of my family and friends as well as use her services in the future. Yanick was an extremely professional Cruise Planner Agent. She is very family friendly and takes into consideration all of my traveling needs. It was also a great treat to receive constant emails and updates regarding our Carnival cruise ship. I will…
Friday, February 3rd 2023
My experience with cruise planners has been more than amazing. All you have to do is tell them what you want and they make it happen. They send emails to remind you of important dates. Send emails to remind you of payments due date. So you don’t fall behind they keep you on track kind of like having your own alarm clock that keeps you on schedule, I would recommend them to anyone and I have… My experience with cruise planners has been more than amazing. All you have to do is tell them what you want and they make it happen. They send emails to remind you of important dates. Send emails to remind you of payments due date. So you don’t fall…
